Krell Industries: Preparations for Reopening

Written By Wil Buhler

(UPDATED 1/9/2025)

To our valued dealers and distributors,

We are pleased to inform you that Krell Industries is now in the process of reopening. This is a very complex matter, involving relocation and a number of legal issues which are in progress. Due to the unpredictable nature of filing Court documents, etc, we cannot provide a timeline. We are working toward re-opening, and an official announcement will be made in Stereophile Magazine.

As part of our commitment to enhancing your experience, we are migrating our digital infrastructure to a cloud-based platform. Due to the significant complexity involved, this process will take some time.

Unfortunately, our old domain, krellhifi.com, and related emails have been hijacked, and are no longer under our control. Remedies are being pursued. For the time being, please use our new website: krell.industries (no additional TLD).

We’re excited to announce the upcoming launch of our new dealer portal, which will become an integral part of our sales and service process. Through this portal, you’ll be able to track purchase confirmations, shipping and delivery dates, service quotes, and more in real time. This portal is part of our broader initiative to modernize and digitize the purchasing and payment process, enhancing both ease and security for you, our valued dealers.

For now, please use the following emails for any inquiries:

  • Info@krell.industries

  • Sales@krell.industries

  • Service@krell.industries

  • Support@krell.industries

  • Dealers@krell.industries

Please note that responses may be delayed until we are fully operational, as we continue to operate under limited capacity. We also ask for your patience as we finalize testing of our new website, as there may be some technical or user experience issues. (This work is ongoing.)

We greatly appreciate your continued patience and understanding, and we’re working diligently to reopen and resume full operations as soon as possible. Your support is invaluable, and we look forward to working with you again soon.

Thank you for your partnership.

Sincerely,
Krell Industries

Wil Buhler
wkb@krell.industries

Wil Buhler
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For Immediate Release