Krell Industries: Preparations & timeline for Reopening

To our valued dealers and distributors,

We are pleased to inform you that Krell Industries is preparing to begin the process of reopening. As part of our commitment to enhancing your experience, we are migrating our digital infrastructure to a cloud-based platform.

During this transition, we are experiencing technical issues with our main domain, Krellhifi.com, and related emails. For the time being, please visit our new website: Krell.industries (no additional TLD). We will redirect Krellhifi.com to this new site once the technical issues are resolved.

We’re excited to announce the upcoming launch of our new dealer portal, which will become an integral part of our sales and service process. Through this portal, you’ll be able to track purchase confirmations, shipping and delivery dates, service quotes, and more in real time. This portal is part of our broader initiative to modernize and digitize the purchasing and payment process, enhancing both ease and security for you, our valued dealers.

In the next week or so, we’ll send an update with detailed instructions on how to set up your dealer account and start using the portal.

For now, please use the following emails for any inquiries:

• Info@krell.industries

• Sales@krell.industries

• Service@krell.industries

• Support@krell.industries

• Dealers@krell.industries

Please note that responses may be delayed until we are fully operational, as we continue to operate under limited capacity. We also ask for your patience as we finalize testing of our new website, as there may be some technical or user experience issues.

We greatly appreciate your continued patience and understanding, and we’re working diligently to reopen and resume full operations as soon as possible. Your support is invaluable, and we look forward to working with you again soon.

Thank you for your partnership.

Sincerely,
Krell Industries

Wil Buhler
wkb@krell.industries

For Immediate Release

FOR IMMEDIATE RELEASE:

Krell Industries Mourns the Passing of Rondi D'Agostino

Orange, CT, June 22, 2024 – It is with profound sadness that we announce the passing of Rondi D'Agostino, CEO of Krell Industries, on Tuesday, June 18, 2024. As one of the last privately owned and family-operated companies in the high-end audio industry, this loss is deeply personal for the entire Krell family.

Rondi D'Agostino was a remarkable individual whose love for music was evident in every aspect of her life. From early Grateful Dead shows in San Francisco and witnessing Bob Dylan plug in for the first time at the fabled 1965 Newport Folk Festival to working a vintage clothes stand at Woodstock, her formative years read like a chapter in the annals of rock history.

Rondi's career began at Mark Levinson, where she met Dan D'Agostino, and together they founded Krell Industries. Her determination, kindness, and hardworking nature were unmatched and inspired everyone around her.

Krell Industries, founded in December 1980, has been a leader in high-end audio solutions for over four decades. Known for its dedication to sound science, engineering excellence, and audio innovation, Krell has consistently set industry standards under Rondi's visionary leadership. This commitment to excellence remains steadfast as we continue to honor her legacy. She will be deeply missed by us all.

In honor of Rondi's legacy and to allow time for the D'Agostino family and the Krell team to grieve, Krell Industries will be closed for the next few weeks. We fully intend to honor all existing orders and repair requests during this period, but we ask for your understanding as new orders or requests may experience a delay of up to 30 days. In the interim, we will do our best to respond to all customer service and dealer support requests. We appreciate your patience and support as we navigate this incredibly difficult time and look forward to resuming business with you all very shortly.

For media inquiries, please contact:

Wil Buhler
wkb@jfb.fyi
610 585 8838

About Krell Industries:

Founded in December 1980, Krell Industries has been at the forefront of high-end audio solutions, known for its dedication to sound science, engineering excellence, and innovation. Under Rondi D'Agostino's leadership, Krell has consistently pushed the boundaries of audio experiences, delivering unparalleled sound quality and craftsmanship. Krell remains committed to upholding its legacy of sonic excellence and innovation in honor of Rondi D'Agostino.

We extend our deepest condolences to the D'Agostino family and the entire Krell team during this time of mourning.